This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use any services related to the Smart Water Box.
1. Information We Collect
We may collect the following types of personal and non-personal data:
Personal Information:
Your name, email address, phone number, shipping/billing address, and payment details when you make a purchase or contact support.
Device and Usage Data:
IP address, browser type, pages visited, time spent, and other analytical data through cookies and similar tracking technologies.
Customer Communications:
Information shared with our support team, including emails and chat interactions.
2. How We Use Your Information
We use your information to:
Process orders and deliver products or digital guides
Provide customer support and respond to inquiries
Send updates, product alerts, and promotional offers (you can opt out anytime)
Improve our website, products, and services based on usage behavior
Comply with legal requirements and prevent fraud
3. Data Sharing and Third Parties
We do not sell or rent your personal data. Your information may be shared with trusted service providers only for:
Payment processing (e.g., Stripe, Razorpay, PayPal)
Email marketing platforms (with your permission)
Website analytics (e.g., Google Analytics)
Order fulfillment or delivery (if applicable)
All third parties are required to keep your data secure and confidential.
4. Cookies and Tracking
Our site uses cookies to enhance user experience and track visitor behavior. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement appropriate security measures (SSL encryption, access controls, etc.) to protect your personal data. However, no system is 100% secure, so we cannot guarantee absolute protection.
6. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent or object to data processing
Lodge a complaint with a data protection authority
To exercise these rights, please contact us at [Insert Email Address].
7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.
8. Policy Updates
We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated date. We encourage you to review it regularly.
9. Contact Us
For questions or concerns regarding your privacy, contact us at:
Email: support@smartwaterbox.com
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